Thursday 17 August	Friday 18 August			Saturday 19 August
	Registration / Hospitality			Hospitality
	Keynote: Sharad Sharma
				Guillaume Gevrey, Prashanth S, Brian Schroeder "Intercultural Training in Indian Call Centres: Maintaining Quality despite Number Requirements"	Dr. George Simons “NOW! HOW? Making and Breaking the Culture of Interculturalists”
	Walter Jahn “Cultural Differences Between India and the West and their Consequences for Building Relationships and Economic Cooperation”	Monica Francois Marcel "The Developmental Model of Intercultural Sensitivity: An Introduction to its Uses in Corporate Consulting, Coaching, and Training "	Eleonore Breukel "Successful Collaboration and Communication with Various European Countries"
				Tea/Coffee Break
	Tea/Coffee Break			Keynote: Fr. Chandrankunnel
	Sreemathi Ramnath “Does the Absence of Mistrust Mean there is Trust in a Global Virtual Team?”	Dr. Ravinder Bhatia “2B  Intercultural Research for The Scholar Ship Research Institute: Global Partnerships to Promote Global Competencies”	Carol Upadhya ‘Fun @ Sun: Making of a Global Workplace': Film Session
				Closing lunch
	Lunch
	Supriya Gopi “What Good Intercultural Training Looks Like”	Eric Rousseau “What Did You Learn in School Today? Educational Systems and the Shaping of a Mental Frameworks called Culture"	Ajai Singh                                                                  "Culture in the Workplace"
	Tea/Coffee Break
	Lee Milstein "Facilitating Multicultural Teams: Developing Skills to Recognize Communication Styles"	Stuart Forster “Images of a Land and Culture: Photography as a Medium to Enhance Cultural Understanding and a Reinforcer of Stereotypes”	Heather Robinson "Let the Games Begin! -  Experiential Activities for Intercultural Training"
Registration / Hospitality	Free Time
	Artistic Performance
Inaugural Reception                                                                                                                                                                                          Speaker: Hema Ravichandar
	GALA DINNER