Wednesday, 21 September 09.00-12.30, 13.30-16.15

Understanding individual learning needs:
Benefit and scope of Intercultural Assessment Instruments

There is a growing need for interculturalists to understand individual differences. Many of their clients by now have extensive experience of living abroad; many companies have invested into the intercultural development of their staff. The better interculturalists can assess individual learning needs, the more effective their interventions will be. To what extent do intercultural assessment tools support practitioners in assessing such needs, and how should they decide for a given tool? Answering these questions can be difficult: Most instruments are proprietary and require certification. Our objective is to acquaint interculturalists with five instruments, each representing a category of available tools; to present findings that help to better understand their potential and underlying assumptions; and to explore how these tools can enhance learning.

  • The Intercultural Development Inventory (completed pre-conference on line; group profile debriefed during the workshop)
  • The Intercultural Readiness Check (completed pre-conference on line; group profile debriefed during the workshop; individual written feedback during the workshop)
  • The Multicultural Personality Questionnaire (completed pre-conference on line; individual written feedback during the workshop)
  • Culture in the Workplace (completed pre-conference on line; group profile debriefed during the workshop).
  • The Intercultural Conflict Style Inventory (completed during the workshop)

We will first discuss intercultural competence and to what extent it can be measured and enhanced. The IRC, MPQ, and IDI will be debriefed in the morning, the CW and ICSI in the afternoon. Results of a study involving the IDI and the MPQ will deepen our understanding of what the tools assess. We will furthermore discuss how the tools can enhance intercultural training/consulting, qualification processes, if any, the costs of qualification and use, and how to purchase them.
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Workshop Facilitators:
A. Douglas Stuar
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As Training Manager for IOR Global Services, Douglas oversees the quality of its training programs around the globe. He delivers a variety of programs, conducts intercultural coaching, and presents on a variety of topics to various organizations. Prior to joining IOR, Dr. Stuart served as Educational Specialist in Andersen Worldwide's Performance Consulting group. Dr. Stuart's background in international education includes positions as Assistant Professor of Humanities at Illinois Institute of Technology in Chicago, and senior instructor at the Economics Institute of the University of Colorado, as well as language training program management positions in Algeria, the United Arab Emirates, and Vietnam. His international experience also includes Germany and Egypt. Dr. Stuart earned his PhD in English linguistics from the Illinois Institute of Technology in Chicago, Illinois. He pursued post-graduate studies at the Illinois School of Professional Psychology, in transpersonal psychology at Naropa University, and earned his certification in client-centered therapy from the Chicago Counseling and Psychotherapy Center.

 

B. Ursula Brinkman

As co-founder and managing director of Intercultural Business Improvement, Ursula has developed the Intercultural Readiness Check and - together with her colleagues - the related competence approach to intercultural management training. She delivers a variety of programs, including training and expatriate assessment and coaching, to internationally operating organizations. She also regularly publishes and presents on topics concerning intercultural management development.

Before founding IBI in 1996, she worked as a researcher and lecturer in the field of Language Acquisition at the universities of Amsterdam and Duesseldorf and as a Ph.D. student at the Max Planck Institute for Psycholinguistics in Nijmegen. Ursula received her doctoral degree at the University of Nijmegen in 1995.

Who should come to this workshop?

The workshop will accommodate participants of all experience levels and from all areas of interest, as the assessment/development instruments introduced can be utilized in a great variety of situations.

Register now

Wednesday, 21 September 09.00-12.30, 13.30-16.15

Price per participant will be €150. This includes two coffee breaks and lunch.

Communicate your questions and expectations directly to Doug and Ursula.

Register for this workshop now.

To book accommodation for your workshop, please fill in your personal information and the 'daily lodging' part of the main congress registration form.