5.2 Books
INDIVIDUAL TITLES
Book titles and reviews will be collected here with short paragraphs describing their content. Wherever possible direct links to descriptions, tables of contents, etc. will be provided.

Axtell, Robert E., “Gestures: The DO's and TABOOs of Body Language Around the World.”
Axtell, Robert E., “Gestures: The DO's and TABOOs of Hosting International Visitors.”
Axtell, Robert E., “Gestures: The DO's and TABOOs of International Trade.”
Adler, N J (1991) "International Dimensions of Organizational Behaviour." 2nd ed. Boston, Mass: PWS-Kent Publishing Co.
Asante, M.K., & Gudykunst, W.B. (Eds.). (1989). "Handbook of international and intercultural communication." Newbury Park, CA: Sage.
Baker, C. "Foundations of Bilingual Education and Bilingualism". Oxford, Oxford University Press, 1993.
Barham, K (1991) Developing the International Manager. in: Reid, P. (ed) "Global Management: Culture, Context, Competence." Berkhamsted: Ashridge Management Research Group, pp.3-16.
Bennett, Milton J., Ed., Basic Concepts of Intercultural Communication: Selected Readings. 1998 Basic Concepts is an innovative and remarkable collection of essays in intercultural communication, that includes both time listed classics as well as writing from a more contemporary viewpoint. Articles have been carefully selected and ordered in developmental sequence with the goal of generating a coherent picture. Selections include writings by Edward Hall, Benjamin Lee Whorf, Marshall Singer, Thomas Kochman, LaRay Barna, Milton Bennett, Jane Bennett and Peter Adler. Anyone interested in intercultural communication will want to add this book to his or her collection
Bennett, R (ed) (1996) "Doing Business With Spain." London: Kogan Page.
Berger, Mel. "Cross-cultural team building : guidelines for more effective communication and negotiation." London; New York: McGraw-Hill, 1996
Blank, Renee. "Voices of diversity : real people talk about problems and solutions in a workplace where everyone is not alike." New York:  Amacom, 1994. 
Brake, Terence, et al "Doing Business Internationally:  The Guide to Cross-Cultural Success." McGraw-Hill Professional Publishing 1994
Brame, Genevieve, "Chez vous en France: Living and working in France." www.kogan- page.co.uk
Brisilin, Richard.  Cross-Cultural Encounters
Brayer Hess, Melissa and Patricia Linderman, The Expert Expatriate: Your Guide to Successful Relocation Abroad—Moving, Living, Thriving. 2002. Nicholas Brealey/Intercultural PressISBN 1- 85788-320-9
Brown, Douglas H.  Language Book: Breaking the Language Barrier. 1991 Brown begins by analyzing language instruction methods and suggesting alternative methods, which accommodate different cognitive styles. He then explores critical elements of the learning process, development of self-confidence, and discovery of individual learning styles. He addresses many issues unique to language, such as: the role of identity and the unavoidable acquisition of a second identity along with a second language; the motivation to learn a foreign language, and; the importance of learning to tolerate mistakes.
Bryam, M. and M. Fleming (eds). "Language Learning in Intercultural Perspective". Cambridge; Cambridge University Press, 1998.
Corbitt, Nathan J. Global Awareness Profile (GAPtest) 1998
Dahl, S. Intercultural Marketing - Intercultural Skills for Marketing. (2000) London, UK, ECE
Dei, George J Sefa, Anti-Racism Education: Theory & Practice 1996  Anti-racism Education is a proactive, process-oriented approach to addressing the racial and ethnocultural differences which students bring to schools. Dei engages integrative anti- racism to capture the relational aspects of social difference. He argues that analyzing the intersections of race, class, gender, and sexual oppression is essential if we are to fully address educational equity, social justice and change. Dei examines how we can value our differences while equitably sharing power and discusses ways to counter the reproduction of societal inequalities in our schools.
Ebster-Grosz, D & Pugh, D (1996) Anglo-German Business Collaboration. London: Macmillan.
Emerique, Cohen M.  “Culture shock and intercultural relations in the training of ‘social workers.’”  Cahiers de Sociologie Economique et Culturelle. No, 2, 183-218
Fang, Tony, “Chinese Business Negotiating Style.”  1998
Fyfe, A. and P. Figueroa (eds.) "Cultural Diversity: The challenge for a new Era". London; Routledge
Gallois, Cynthia. “Communication and Culture: a guide for practice.” Chichester, England;  New York : Wiley, 1997.
Gannon, Martin J., Understanding Global Cultures: Metaphorical Journies through Seventeen Countries, Sage Publications, Thousand Oaks, CA, 1994
Gao, Ge and Ting-Toomey, Stella, “Communicating Effectively with the Chinese.” Sage Publications: 1998
Gesteland, Richard R.  “Cross Cultural Business Behavior”  Copenhagen Business School 1999.
Ginsburg, M. (Ed.). (1991). "Understanding educational reform in the global context: Economy, ideology, and the state." New York: Garland Publishing.
Gudykunst, W. B., & Kim, Y. Y. (1992). "Communicating with strangers: An approach to intercultural communication" (2nd ed.). New York: McGraw-Hill, Inc.
Guirdham, Maureen.” Communicating across Cultures.” Basingstoke, England : Macmillan Business, 1999.
Hall, E. T., Beyond culture. New York: Anchor Books/ Doubleday, 1976.
Hall, E. T., The dance of life: The other dimension of time. Garden City, NY: Anchor, 1984.
Hall, E.T., The silent language. Garden City, NY: Anchor Press/Doubleday, 1959.
Hall, E. T., The Hidden Dimension. New York: Doubleday, 1982.
Hall, E. T., Hall, M. R., Verborgene Signale. Studie zur internationalen Kommunikation. Hamburg: Gruner+Jahr, 1984.
Hall, E. T.; Hall, M. R., Understanding Cultural Differences: keys to success in West Germany, France, and the United States. Yarmouth, ME: Intercultural Press, 1990.
Hampden-Turner, Charles and Trompenaars, Fons,  “Building Cross-Cultural Competence.”  2000
Hannigan, T P (1990) Traits, attitudes and skills that are related to intercultural effectiveness and their implications for cross-cultural training: a review of the literature. "International Journal of Intercultural Relations", 14, pp.89-111.
Harris, Phillip R. and Robert Moran, Managing Cultural Differences. 5th edition in Chinese. Xinhua Publishing House, Xinhua News Agency, China. Ordering details available by contacting Xu Xin, Haoshu@sohu.com
Harzing, Anne-Wil, “Managing the Multinationals:  An International Study of Control Mechanisms.” Cheltenham: Edward Elgar, 1999
Hayden, Mary & Jeff Thompson (eds.) "International Schools and International Education: improving management and quality." Kogan Page, 2000.
Henry, Pam, Diversity & The Bottom Line: Prospering in the Global Economy. TurnKey Press
Hickson, D J & Pugh, D S (1996) "Management Worldwide: The Impact of Societal Culture on Organizations Around the Globe." London: Penguin. [Penguin Business]
Hoffman, Eva, Lost in Translation: A Life in a New Language is a memoir of a Polish woman who emigrated to Canada with her family at age 13. 
Hofstede, G. (1980). "Culture's Consequences: International differences in work related values." Beverly Hills, CA: Sage Publications.
Hofstede, Geert H., "Cultures and Organizations Pb." Revised in 1996
Hoppe, Michael and Don Prince, Communicating across Cultures, CCL Press
Intercultural competence (2003) This collection of four articles offers a radical new view of intercultural competence. It places language teaching in a wider context, demonstrating that it has political and ethical implications of the kind found throughout education. Language teaching is not just a professional skill, but a social activity of major signifiance in the contemporaray world. COE Publishing
La competence interculturelle (2003) Ce recueil de quatre etudes propose une vision totalement inedite de la competence interculturelle, en placant l'enseignement des langues dans un contexte plus large. Il est demontre qu'elle comporte des implications politiques et ethiques similaires a celles presentes dans tout le cadre educatif. L'enseignement des langues ne se limite pas a une competence professionnelle, il represente uen activite sociale d'importance majeure dans le monde contemporain. COE Publishing
Jonassaint, Jean, "Migration et études littéraires: Essai de théorisation d'un problème ancien aux contours nouveaux". Journal of Canadian Studies/Revue d'Etudes Canadiennes 31.3 (Fall 1996): 9- 20.
Jonietz, Patricia L. & Duncan Harris. "International Schools and International Education"(World Yearbook of Education) London: Kogan Page, 1991.
Kaplan Robert D., Balkan Ghosts: A Journey Through History, Vintage Departures
Kessler, Michael (Ed.), "Multikulturalität: Tendenzen, Probleme, Perspektiven im europäischen und internationalen Horizont." Tübingen 1995.
King, Russell, John Connell und Paul White, "Writing Across Worlds: Literature and Migration." London 1995.
Kohls, L. Robert and Brussow, Herbert L.  Training Know-How for Cross- Cultural and Diversity Trainers.  1995  This  book provides a wealth of information both about training in general and cross-cultural and diversity training in particular. The authors suggest the trainer has to master four basic areas: the conceptual or philosophical foundations of training; the technology of training, specifically, systems design; the principal methodologies available to trainers; and the performance skills needed by effective stand-up trainers.
Kohls, Robert.  Survival Kit for Overseas Living
Korhonen, Teppo (Ed.), "Encountering Ethnicities: Ethnological Aspects of Ethnicity, Identity and Migration." Helsinki 1995.
Kuersat-Ahlers, Elcin, "Globalisierung, Migration und Multikulturalität: werden zwischenstaatliche Grenzen in innerstaatliche Demarkationslinien verwandelt?" Frankfurt a.M. 1999.
Leathers, Dale G. (1986). "Successful nonverbal communication: Principles and applications." New York: Macmillan. NA
Lederer, Harald, "Migration und Integration in Zahlen: ein Handbuch." Bamberg 1997.
Lewis, Richard D.  Cross-Cultural Communication 1999 Lewis has developed and published this selec-tion of 118 diagrams specifically related to the field of communication to enable people en- gaged in international business to gain a quick insight into diverse cultural patterns.
Lewis Richard D., When Cultures Collide, This classic work is now out in a major new paperback edition. In over 450 pages, Richard D. Lewis explains how to work more effectively across cultures, providing countless illustrative examples from his wide experience. The second part of the book focuses on specific nationalities and now covers every major culture in the world. Published by Nicholas Brealey
Handbuch Internationale Kompetenz, When Cultures Collide  translated into German. Published by Campus Verlag.
Kulttuurikolareita, When Cultures Collide (see above) translated into Finnish. Published by Otava.
Kultuuridevahelised Erinevused, book (Estonian).When Cultures Collide (see above) translated into Estonian. Published by TEA Language Centre.
Lewis Richard D., Cross Cultural Communication – A Visual Approach, 118 diagrams with explanations. Published by Transcreen Publications
Lewis Richard D., Finland Cultural Lone Wolf, A cultural study of Finland and the Finns written by Richard D. Lewis.
Published by Transcreen Publications.
Mekö Erilaisia, Finland Cultural Lone Wolf (see above) translated into Finnish.
Published by Otava.
Lewis Richard D., The Road from Wigan Pier: Memoirs of a Linguist
Richard D. Lewis’ autobiography. Published by Transcreen Publications.
Lustig and Koester, Intercultural Competence
Lütterfelds, Wilhelm und Thomas Mohrs (Ed.), "Eine Welt – Eine Moral? Eine kontroverse Debatte." Darmstadt 1997.
Lustig, M W & Koester, J (1996) "Intercultural Competence: Interpersonal Communication Across Cultures," 2nd ed. Addison-Wesley.
Mall, Ram Adhar und N. Schneider (Ed.), "Ethik und Politik aus interkultureller Sicht." Amsterdam und Atlanta 1996.
Mall, Ram Adhar und Dieter Lohmar (Ed.), "Philosophische Grundlagen der Interkulturalität." Amsterdam 1993.
Marshall, Terry. The Whole World Guide to Language Learning.  1990 Terry Marshall offers guidelines and instructions so clear that anyone who follows them conscientiously will be able to pursue language learning successfully while abroad. His program is inexpensive, takes place at the learner's own speed and includes maximum use of and involvement with the local community. Two elements form the core of his technique, one is finding a mentor, a native speaker who serves as a guide to, and an aide in, learning the language. The other is the daily learning cycle, encompassing the practical aspects of language learning. As a result, the learner assumes the responsibility for the learning- something not often found in the classroom.
Marti, Judith and Thomas Nakayama, Experiencing Intercultural Communication: An Introduction.
May, S. "Making Multicultural Education Work". Clevedon; Multilingual Matters
Metge, Joan. "Talking past each other: problems of cross cultural communication." Wellington, N.Z. : Victoria University Press, 1984.
Mole, J (1995) "Mind Your Manners: Managing Business Cultures in Europe." London: Brealey Publishing [UK Edition]
Mooij, M. K. d., Global marketing and advertising : understanding cultural paradoxes. Thousand Oaks, Calif., (1998) Sage Publications.
Morger, Eileen, (Nov 1998) “Navagating Cross-Cultural Ethics.”
Morrison, Terri et al.  Kiss, Bow or Shake Hands: How to do Business in 60 Countries
Mummendey Amélie et al. (Ed.), "Identität und Verschiedenheit: zur Sozialpsychologie der Identität in komplexen Gesellschaften."  Bern et al. 1997.
Naggy, G., & Falk, D.  “Dilemmas in International and Cross-Cultural Social Work Eductaion.”  International Social Work, 43 (1), 49-60.
Ngugi-wa-Thiong'o, "Moving the Centre: Towards a Pluralism of Cultures". The Journal of Commonwealth Literature 26.1 (1991): 198-206.
Oertig-Davidson, Margaret, Beyond Chocolate – understanding Swiss culture, 2002. Basel. Bergli Books,
Olohan, Maeve (2000). "Intercultural Faultlines"
Orbe, Mark P., "Constructing Co-Cultural Theory: an Explication of Culture, Power, and Communication." Thousand Oaks 1998.
O'Sullivan, Kerry  Understanding Ways:  Communicating Between Cultures 1997
Understanding ways explores and demystifies what 'culture' means and how it affects communication between people of different cultures. It is a practical handbook on how to manage intercultural contact, and acquire the knowledge, awareness and skill to communicate effectively across cultures. This very popular book does not focus on one particular culture but on how to manage all intercultural interactions.
Pedrina, Fernanda (Ed.), "Kultur, Migration, Psychoanalyse: therapeutische Konsequenzen theoretischer Konzepte." Tübingen 1999.
Pfeiffer, Wolfgang, "Psychiatrie in der Begegnung der Kulturen". IMIS-Beiträge 4 (Oktober 1996)
Ponterotto, Joseph G., ed. "Handbook of multicultural counseling." Thousand Oaks, Calif. : Sage Publications, 1995.
Powell, Timothy B. (Ed.), "Beyond the Binary - Reconstructing Cultural Identity in a Multicultural Context." New Brunswick 1999.
Pride, J. B., ed. "Cross-cultural encounters : communication and mis- communication." Melbourne, Vic. : River Seine Publications, 1985.
Pries, Ludger, "Transnationale Migration." Baden-Baden 1997.
Ricks, David A., "Blunders in International Business." 3rd ed. Blackwell Publishers 2000
Robbins, Michael M.D., “Conceiving of Personality.”  1996
Rorty, Richard, und Anindita Niyogi Balslev, "Cultural Otherness." New Delhi 1991.
Ross, Marc H., “THE MANAGEMENT OF CONFLICT Interpretations and Interests in Comparative Perspective.”  1993
Rüsen, Jörn, Michael Gottlob und Achim Mittag (Ed.), "Die Vielfalt der Kulturen." Frankfurt a.M. 1998.
Rüsen, Jörn (Ed.), "Westliches Geschichtsdenken. Eine interkulturelle Debatte." Göttingen 1999.
Schneider, Irmela und Christian W. Thomsen (Ed.), "Hybridkultur." Medien, Netze, Künste. Köln 1997.
Schramm, Adelaida Reyes, "Music and Tradition: From Native to Adopted Land through the Refugee Experience". Yearbook for Traditional Music 21 (1989): 25-35.
Schuman, H., & Presser, S. (1996). "Questions and answers in attitude surveys." Thousand Oaks: Sage Publications.
Seelye, H. Ned.  Teaching Culture: Strategies for Intercultural Communication 1993 This handbook provides practical strategies for combining language and culture study. Seeyle outlines seven goals for cultural instruction and helps the teacher create specific learning activities for reaching these goals. This handbook enables the teacher to restructure the many isolated facts that are normally presented in culture study and to present them in a clear and meaningful way. A landmark work that, makes cultural understanding a vital ingredient in foreign language learning.
Shusta, R. M.,  D. R, Levine, P. R. Harris, and H.Z. Wong, MULTICULTURAL LAW ENFORCEMENT - STRATEGIES FOR PEACEKEEPING IN A DIVERSE SOCIETY. Second edition, 2002. Prentice Hall, Upper Saddle River, NJ - 1-600/922-9579 www.prenhall.com/policestore .
Segall, Marshall H., "Human behavior in global perspective : an introduction to cross- cultural psychology." Boston : Allyn & Bacon, 1990
Shohat, Ella und Robert Stam, "Unthinking Eurocentrism. Multiculturalism and the Media." London und New York 1994.
Siemerling, Winfried und Katrin Schwenk (Ed.), "Cultural Difference and the Literary Text: Pluralism and the Limits of Authenticity in North American Literatures." Iowa City, 1996.
Simons, George F, Ph.D, et al, Transcultural Leadership: Empowering the Diverse Workforce (Managing Cultural Differences). 1993. Gulf Publications/Butterworth Heinemann. 
Singer, Marshall R.  Perception & Identity in Intercultural Communication 1998 Perception & Identity in Intercultural Communication is a dynamic revision and major extension of Singers 1987 classic work. Singer focuses on perception and its role in culture and communication. He provides a theoretical framework and uses creative graphics and vivid examples from his own life. Perception & Identity is an excellent introduction to the intercultural field.
Sparrow, P & Hiltrop, J M (1994) "European Human Resource Management in Transition." London: Prentice Hall.
Stilwell, John (Ed.), Migration Models: Macro and Micro Approaches. London 1991.
Storti, Craig.  Cross-Cultural Dialogues: 74 Brief Encounters with Cultural Difference 1994 Cross-Cultural Dialogues is a collection of brief conversations between North-Americans and people of other countries and cultures. Brief as each dialogue is, it has within it at least one, and usually several, breaches of cultural norms which the reader is challenged to recognize. And a challenge it is. The exchanges are so brief and innocuous that even the wariest among us, are sandbagged by the dialogue's hidden subtleties.
Storti, Craig.  Figuring Foreigners Out: A Practical Guide  1999 Craig Storti, author of The Art of Crossing Cultures, The Art of Coming Home and Cross- Cultural Dialogues, brings us this original, self-instructional, cross-cultural training manual. Figuring Foreigners Out is designed for anyone who wants help in figuring out the behavior of someone from another culture. The reader will also gain insight into his or her own cultural behavior.
Studium generale der Universität Mainz, Interkulturalität: Grundprobleme der Kulturbegegnung. Mainzer Universitätsgespräche. Sommersemester 1998. Mainz 1999.
Sutter, H (1992), "Fremdsprachenbedarf in Klein- und Mittelbetrieben. Eine vergleichende Analyse empirischer Untersuchungen." Bad Honnef: Bock. [in German]
Tabuteau, Eric, "Will Multiculturalism Colonize Africa?" Commonwealth Essays and Studies 21.1 (Autumn 1998): 97-107.
Taylor, Charles, Multikulturalismus und die Politik der Anerkennung. Mit verschiedenen Kommentaren und einem Beitrag von Jürgen Habermas. Frankfurt a.M. 1993.
Tedesco, J. C. (1993). "Current trends in educational reform. Paris: International Commission on Education for the Twenty-first Century, UNESCO."
Thomas, Alexander, "Kultur als Orientierungssystem und Kulturstandards als Bauteile". IMIS- Beiträge 10 (Januar 1999): html-file.
Tollefson, James W., "Language Policies for Changing Patterns of Migration". In: Maver, Igor (Ed.), Ethnic Literature and Culture in the U.S.A., Canada, and Australia. Frankfurt 1996.
Trompenaars, Alfons. "Riding the waves of culture: understanding cultural diversity in business." London:  Economist Books, 1993
Tsuda, Aoi.  “Sales Talk in Japan and the United States”  Georgetown University Press, 1984.
 Submitted by:  Diane Simpson
Utley, Derek.  “The Culture Pack”  York associates 2000.A set of photocopiable materials for Intercultural TrainersSubmitted by:  jeremy.comfort@york- associates.co.ukThe URL or link where one can find the resource online (or an address where one can find or get the resource if it is not online, e.g., an article, you have written): www.york-associates.co.uk
Usunier, J.-C. , Marketing across cultures. (1996) New York, Prentice Hall.
Van Dyk,  Nel, P. van Z Loedolff and G.D. Haasbroek.  “Training Management:  A multidisciplinary Approach to Human resource development in southern Africa” Southern Africa, Cape Town:  Oxford University Press.
Verluyten, S. Paul, “Intercultural Communication in Business and Organisations: An Introduction.”  Leusden: ACCO, 2000. 255 pages
Verma, Gajendra K. und Christopher Bagley (Ed.), Race Relations and Cultural Differences: Educational and Interpersonal Perspectives. New York 1984.
Videlier, Philippe, "La Migration comme configuration du monde". Ethnologie Française: Revue Trimestrielle de la Société d'Ethnologie Française 23.2 (April- June 1993): 177-84.
Weaver, Gary.  Culture, Communication and Conflict  2000
The second edition of Culture, Communication and Conflict features expanded introductory sections and eighteen new chapters. The readings move from interpersonal and domestic to international contexts and were selected from academic texts, scholarly journals, newspapers and magazines or were written especially for this anthology. Articles include theoretical and applied perspectives and consider many of the controversial issues in contemporary intercultural relations.
Wedge, Bryant M.: Visitors to the United States and How They See Us. Van Nostrand, Princeton, NJ 1965
Welsch, Wolfgang, "Transkulturalität – Gestaltungsaufgaben für die Welt von morgen". Kunst und Kultur 9 (1995): 11-17.
Wenning, Norbert, Migration und Ethnizität in pädagogischen Theorien. Münster 1993.
Wicker, Hans-Rudolf, Das Fremde in der Gesellschaft: Migration, Ethnizität und Staat. Zürich: Seismo, 1996.
Willett, Cynthia. Theorizing multiculturalism : a guide to the current debate. Malden, Mass ; Oxford, UK : Blackwell, 1998
Williams, Teresa. Dealing with difference : how trainers can take account of cultural diversity. Aldershot, Hampshire, England ; Brookfield, Vt., USA : Gower Pub., 1994
Wilson, Meena S., Michael H. Hoppe and Leonard R. Sayles, Managing across Cultures: A Learning Framework, CCL Press
===========================

From the European Business Review Volume 14 Number 2 2002 111—127 by Campbell Fraser and Anna Zarkada-Fraser
A N.J. and Graham, J.L. (1989), “Cross-cultural interaction: the international comparison fallacy?”, Journal of International Business Studies, Vol. 20 No. 3, Fall, pp. 51 5-37.
Aquino, K. (1998), “The effects of ethical climate and the availability of alternatives on the use of deception during negotiation”, International Journal of Conflict Management, Vol. 9 No. 3, July, pp. 195-217.
Asch, S.E. (1952), Social Psychology, Prentice-Hall, New York, NY.
Ashforth, B. and Mael, F. (1989), “Social identity theory and the organization”, Academy of Management Review, Vol. 14, pp. 20-39.
Barak, M., Cherin, D. et a!. (1998), “Organizational and personal dimensions in diversity climate”, Journal of Applied Behavioral Science, Vol. 34 No. 1, pp. 82-105.
Benkhoff, B. (1997), “A test of the HRM model: good for employers and employees”, Human Resource Management Journal, Vol. 7 No. 4, pp. 44-60.
Berscheid, E. and Hatfield Waister, E. (1978), Interpersonal Attraction, Addison- Wesley, Reading, MA.
Bhattacharya, CS., Rao, H. and Glynn, M.A. (1995), “Understanding the bond of identification: an investigation of its correlates among art museum members”, Journal of Marketing, Vol. 59, October, pp. 46-57.
Black, S.J. and Mendenhall, M. (1990), “Cross-cultural training effectiveness: a review and a theoretical framework for future research”, Academy of Management Review, Vol. 15 No. 1, pp. 113-36.
Bourantas, D. and Papadakis, V. (1997), “Greek management: diagnosis and prognosis”, International Studies of Management and Organisation, Vol. 26 No. 3, pp. 13-32.
Brett, J.M. and Okumura, 1. (1998), “Inter- and intracultural negotiation: US and Japanese negotiators”, Academy of Management Journal, Vol. 41 No. 5, October, pp. 495-  51 0.
Churchill, G.A. Jr, Ford, N.M.S. et al. (1985), “The determinants of salesperson performance: a meta analysis”, Journal of Marketing Research, Vol. 22, May, pp. 103-18.
Clark, 1. (1990), “International marketing and national character: a review and proposal for an integrative theory”, Journal of Marketing, Vol. 54 No. 4, pp. 66-79.
Cox, T.H.J. and Blake, S. (1991), “Managing cultural diversity: Implications for organizational competitiveness”, Academy of Management Executive, Vol. 5, August, pp. 45-56.
Crosby, L.A., Evans, K.R. and Cowles, D. (1990), “Relationship quality in services selling: an interpersonal influence perspective”, Journal of Marketing, Vol. 54, July, pp. 68-81.
Doney, P.M., Cannon, J.P. and Mullen, M.R. (1998), “Understanding the influence of national culture on the development of trust”, The Academy of Management Review, Vol. 23 No. 3, pp. 601 -20.
Dwyer, S., Orlando, R. and Shepard, C.D. (1998), “An exploratory study of gender and age matching in the sales person — prospective customer dyad:testing similarity — performance predictions”, Journal of Personal Selling & Sales Management, Vol. XVIII No. 4, pp. 55-69.
Emerique, Cohen M.  “Culture shock and intercultural relations in the training of ‘social workers.’”  Cahiers de Sociologie Economique et Culturelle. No, 2, 183- 218
Fayerweather, J. and Kapoor, A. (1972), “Simulated international business negotiations”, Journal of International Business Studies, Vol. 3, Spring, pp. 19-31.
Finkelstein, B., J.J. Tobin and A.E. Imamura, eds.  Transcending Stereotypes: Discovering Japanese Culture & Education 1991 A great deal has been written about the Japanese educational system, giving rise to disturbing stereotypes. This collection of articles by both Japanese and American scholars, confronts these stereotypes by delving into the instructional practices, cultural patterns, and early childhood environment that form the basis of the Japanese educational system.
Fisher, R.J. and Wakefield, K. (1998), “Factors leading to group identification: a field study of winners and losers”, Psychology & Marketing, Vol. 15, January, pp. 23-40.
Fouraker, L.E. and Siegel, S. (1963), Bargaining Behavior, McGraw-Hill, New York, NY.
Fowler, Sandra M. And Mumford, Monica G., Eds.  Intercultural Sourcebook: Cross- Cultural Training Methods (Volume1)
1995 This comprehensive book examines both the principal methods used in cross-  cultural training and a selection of specialized techniques and instructional devices. In this volume six methods are examined in twenty articles including: role-  plays, contrast- culture training, simulation games, critical incidents, the cultural assimilator, and case studies. In each, a lead article traces the development and use of the particular method. Several articles then offer specific applications. Thorough, practical and enlightening, this book will define the field for years to come.
Fraser, C. (1999), “Japanese perceptions of organisation specific dimensions of psychic distance”, Organisations Looking Ahead — Challenges and Directions, Griffith University, Brisbane.
Fukuyama, F. (1995), Trust: The Social Virtues and the Creation of Prosperity, Free Press, New York, NY.
Fyfe, A. and P. Figueroa (eds.) "Cultural Diversity: The challenge for a new Era". London; Routledge
Gelfand, M.J. and Christakopoulou, 5. (1999), “Culture and negotiator cognition: judgement accuracy and negotiation processes in individualistic and cal lectivistic cultures”, Organisational Behaviour and Human Decision Process, Vol. 79 No. 3, pp. 248- 69.
Gelfand, M.J. and Realo, A. (1999), “Individualism collectivism and accountability in intergroup negotiation”, Journal of Applied Psychology, Vol. 84 No. 5, October, pp. 721- 73.
Georgas, I., Christakopoulou S., et al. (1997), “The relationship of family bonds to family structure and function across cultures”, Journal of Cross-Cultural Psychology, Vol. 28, pp. 303-20.
Gesteland, Richard R.  “Cross Cultural Business Behavior”  Copenhagen Business School 1999.Hofstede's revised edition of 'Cultures Consequences' has some  Index scores for countries not in the original IBM set. It includes amongst others Bulgaria, Czechia, Estonia, Hungary, poland , Russia and Slovakia. This is based on work done 1990 to 1999
Ghauri, P.N. and Usunier, i-C. (Eds) (1996), International Business Negotiations, International Business and Management Series Oxford, Pergamon.
Glytsos, NP. (1995), “Problems and policies regarding the socioeconomic integration of returnees and foreign workers in Greece”, International Migration Quarterly Review, Vol. 33 No. 2, pp. 115- 73.
Graham, J.L. (1985), “The influence of culture on the process of business negotiations: an exploratory study”, Journal of International Business, Vol. 16 No. 1, Spring, pp. 81-97.
Graham, J. (1996), “Vis-à-vis international business negotiations”, in Ghauri, P.N. and Usunier, i- C., International Business Negotiations, Pergamon, Oxford, pp. 69- 90.
Graham, J.L. and Economou, P. (1998), “Introduction to the symposium (on international business negotiations)”, Journal of International Business Studies, Vol. 29 No. 4, pp. 661- 4.
Graham, iL., Evenko, LI. et al. (1992), “An empirical comparison of Soviet and American business negotiations”, Journal of International Business Studies, Vol. 23 No. 3, pp. 387- 41 9.
Hall, E.T. (1976), Beyond Culture Garden City, Doubleday Anchor Books, New York, NY.
Hall, Edward T.  The Silent Language: Hall's basic study in which he argues that culture is communication and demonstrates the pervasive influencge of the silent language. (227 PP 1959, 1981). The Hidden Dimensions: A thorough analysis of how the use of personal space differs from culture to culture and what impact it has on human relations. (225 PP 1966, 1982). Beyond Culture: An examination of the manner in which culture binds humans to deeply ingrained attitudes and behaviors that may be destructive if not surmounted. (298 PP 1976, 1981). The Dance of Life: Complex analysis of how the perception and use of time varies among cultures and what the implications for society are. (230 PP, 1983). Aussi disponible en français
Hammond, V. and Holton, V. (1994), “The scenario for women managers in Britain in the 1990’s”, in Adler, N.J. and lzraeli, D.N., Competitive Frontiers, Blackwell, Cambridge, MA, pp. 224-42.
Hamner, C. (1980), “The influences of structural, individual, and strategic differences”, in Harnett, D. and Cummings, L., Bargaining Behaviour: An International Study, Dame Publications Inc., Houston, TX.
Hayden, Mary & Jeff Thompson (eds.) "International Schools and International Education: improving management and quality." Kogan 2000.
Herbst, Phillip.  The Color of Words: An Encyclopedic Dictionary of Ethnic Bias in the USA.  1997  In this extensively researched and meticulously written dictionary Herbst examines over 850 words, expressions, and phrases, that carry ethnic bias or are regarded as controversial or confusing. The book is descriptive not prescriptive and is designed to provide as much information as possible for a clear understanding of these terms. The Color of Words contains information on how to use the dictionary, its purposes, the criteria for inclusion of entries, and a list of core works consulted.
Hess, J. Daniel.  The Whole World Guide to Culture Learning.  1994 Hess offers a series of what he calls Guides to Culture Learning-short analyses, self- instructional units, and exercises by which the individual, alone or in a group, can pursue culture learning. This volume will serve anyone as a handbook for cross- cultural adaptation and as a guide to becoming an effective sojourner abroad.
Heusinkveld, Paula., Ed.  Pathways to Culture: Readings on Teaching Culture in the Foreign Language Class 1997 Paula Heusinkveld has assembled an anthology of published essays by leading scholars, writers and teachers, including Nelson Brooks, Claire Kramsch, Robert Lado, Robert Lafayette, Howard Nostrand and Genelle Morain. Following a thought-provoking foreword by the late H. Ned Seelye, Dr. Heusinkveld provides the reader with a general introduction in which she presents compelling arguments for the inclusion of culture learning in the foreign language class and traces its development over the past thirty years.
Hofstede, G. (1980), Culture’s Consequences: International Differences in Work- Related Values, Sage, Beverly Hills, CA and London.
Hofstede, G. (1994), Cultures and Organizations — Software of the Mind: Intercultural Cooperation and its Importance for Survival, HarperCollins Business, London.
Hogg, M. (2000), “Social identity and self-categorization processes in organizational contexts”, Academy of Management Review, Vol. 25 No. 1, pp. 121-  41.
Jonietz, Patricia L. & Duncan Harris. "International Schools and International Education"(World Yearbook of Education) London: Kogan Page, 1991.
Jordan, S. (1997), “Russian women suffer as society is westernized”, Off Our Backs, Vol. 27 No. 10, November, 18.

Kanellopoulos, K. and Psacharopoulos, G. (1997), “Private education expenditure in a ‘free education’ country: the case of Greece”, International Journal of Educational Development, Vol. 17 No. 1, pp. 73-81.
Kumar, B.N. and Graf, I. (1999), “Conflict in international management: some considerations on a conceptual framework for conflict resolution”, European International Business Academy 25th Annual Conference, Manchester, http:II www.sm.umist.ac.uk/eiba99/
Leung, K. (1997), “Negotiation and reward associations across cultures”, in Earley, P.C., New Perspectives on International Industrial/Organizational Psychology, Jossey-Bass, San Francisco, CA, pp. 640-75.
Lewicki, Ri., Saunders, D.M. and Miuton, J. (1997), Essentials of Negotiation, Irwin/McGraw-Hill, Boston, MA.
Lewicki, R.J., Saunders, D.M. and and Miuton, J. (1999), Negotiation, Irwin/McGraw-Hill, Boston, MA.
Lewis, J.D. (1990), Partnerships for Profit, Free Press, New York, NY.
Limaye, M. and Victor, DA. (1991), “Cross-cultural business communication research: state of the art and hypotheses for the 1 990s”, The Journal of Business Communication, Vol. 28 No. 3, Summer, pp. 277-99.
Linville, P. and Jones, E. (1980), “Polarized appraisals of outgroup members”, Journal of Personality and Social Psychology, Vol. 38, pp. 689-703.
McDaniel, O.E. (1990), “The new name of the game:
global account marketing”, The Journal of the National Account Marketing Association, Fall, pp. 4- 5.
Mackie, D.M., Hamilton, D.L., eta!. (1996), “Social psychological foundations of stereotype formation”, in Stangor, M.N.C.C. and Hewstone, M. Stereotypes and Stereotyping, The Guilford Press, New York and London, pp. 41-78.
Mead, R. (1994), International Management:
Cross-cultural Dimensions, B lackwel I Business, Oxford.
Mendenhall, M. and Oddou, G. (1986), “Acculturation profiles of expatriate managers: implications for cross-cultural training programs”, Columbia Journal of World Business, Vol. 21 No. 4, pp. 73-9.
Messick, D.M. and Mackie, D.M. (1989), “Intergroup relations”, Annual Review of Psychology, Vol. 40, pp. 45-81.
Millhous, L.M. (1999), “The experience of culture in multicultural groups: case studies of Russian- American collaboration in business”, Small Group Research, Vol. 30 No. 3, June, pp. 280-308.
Mintu, A.T. and Calantone, R.J. (1991), “A comparative approach to international marketing negotiations”, Journal of Applied Business Research, Vol. 7 No. 4, Fall, pp. 90-7.
Money, R.B. and Graham, J.L. (1999), “Salesperson performance, pay, and job satisfaction: tests of a model using data collected in the United States and Japan”, Journal of International Business Studies, Vol. 30 No. 1, pp. 149-73.
Morgan, R.M. and Hunt, S.D. (1994), “The commitment- trust theory of relationship marketing”, Journal of Marketing, Vol. 58, July, pp. 20-38.
Padget, V.R. and Wolosin, R.J. (1980), “Cognitive similarity in dyadic communication”, Journal of Personality and Social Psychology, Vol. 39, Winter, pp. 654-9.
Paige, R. Michael Ed, Education for the Intercultural Experience 1993 Education for the Intercultural Experience brings together some of the best and most insightful writing and scholarship in the field of intercultural education and training. The book is based on two fundamental premises. 1) Intercultural experiences are emotionally intense and profoundly challenging for the participant . 2) Education for intercultural experiences requires content and pedagogy radically different from traditional instructional practices.
Panigyrakis, G.G. and Veloutsou, CA. (1998), “Sex-related differences of public relations managers in consumer goods companies in Greece and Italy”, Women in Management Review, Vol. 13 No. 2, pp. 77-82.
Pepitone, A. and Triandis, H.C. (1987), “On the universality of social psychological theories”, Journal of Cross-Cultural Psychology, Vol. 18, pp. 471-98.
Petraki Kottis, A. (1996), “Women in Management and the glass ceiling in Greece”, Women in Mangement Review, Vol. 11 No. 2, PP. 30-38.
Pruitt, D.G. and Carnevale, P.J. (1993), Negotiation in Social Conflict, OU Press, Buckingham.
Pruitt, D. and Rubin, J. (1986), Social Conflict: Escalation, Stalemate and Settlement, Random House, New York, NY.
Grupo CRITClaves para la comunicación intercultural. Castellón:  (2003) Universidad Jaume I de Castellón. Col. Estudis sobre la Traducció, 11. ISBN 84- 8021-430-9
Russo, Kurt., ed. Finding the Middle Ground 2000 This volume will provide the reader with a comprehensive guide to the origins and applications of the Florence R. Kluckhohn and Frederick L. Strodtbeck Value Orientations Method. Included are selected presentations from the Kluckhohn Center's national values symposia held in 1993 and 1997. Russo has included articles by writers and has included articles by writers and scholars who reflect on the value orientation method and who are using the method in the fields of mental health care, education and conflict resolution. Appendices include the original Value Orientations Survey and adaptations, administration and interpretation of it.
Simintiras, A.C. and Thomas, A.H. (1998), “Cross-cultural sales negotiations: a literature review and research propositions”, International Marketing Review, Vol. 15 No. 1, pp. 10- 28.
Smith, J. B. (1998), “Buyer-seller relationships: similarity, relationship management, and quality”, Psychology and Marketing, Vol. 15, January, pp. 3-21.
Steinman, C.D., Deshpande, R. and Farley, JU. (2000), “Beyond market orientation: when customers and suppliers disagree”, Journal of the Academy of Marketing Science, Vol. 28 No. 1, Pp. 109-20.
Stephenson, K. and Lewin, D. (1996), “Managing workforce diversity: macro and microlevel HR implications of network analysis”, International Journal of Manpower, Vol. 1 7 No. 5, pp. 168-96.
Stöttinger, B. and Schlegelmilch, B.B. (1998), “Explaining export development through psychic distance: enlightening or elusive?”, IMR, Vol. 15 No. 5.
Stuhlmacher, A.F. and Walters, A.E. (1999), “Gender differences in negotiation outcome: a meta analysis”, Personnel Psychology, Vol. 52 No. 3, Autumn, pp. 653-  77.
Tajfel, H. and Turner, iC. (1986), “The social identity theory of intergroup behavior”, in Worchel, S. and Austin, W.G., Psychology of Intergroup Relations, Nelson-Hall, Chicago, IL, pp. 7-24.
Tinsley, C. (1998), “Models of conflict resolution in Japanese, German, and American cultures”, Journal of Applied Psychology, Vol. 83, pp. 316-23.
Tobin, J. J., Wu, D. Y. H., & Davidson, D. H. (1989). "Preschool in three cultures: Japan, China, and the United States." New Haven: Yale University.
Triandis, H.C. (1960), “Cognitive similarity and communication in a dyad”, Human Relations, Vol. 13, May, pp. 175-83.
Triandis, H.C. (1994), “Cross-cultural industrial and organizational psychology”, in Triandis, H.C., Dunnette, M. and Hough, L., Handbook of Industrial and Organizational Psychology, Consulting Psychologists Press, Palo Alto, CA, Vol. 4, pp. 103-72.
Triandis, H.C., Chen, X.P. and Chan, D.K.-S. (1998), “Scenarios for the measurement of collectivism and individualism”, Journal of Cross-Cultural Psychology, Vol. 29 No. 2, pp. 275-90.
Trompenaars, F. (1997), Riding the Waves of Culture, Nicholas Brealey, London.
Tse, D.K., Lee, K.-h., Vertinsky, I. and Wehrung, D. (1988), “Does culture matter? A cross- cultural study of executives’ choice, decisiveness, and risk adjustment in international marketing”, Journal of Marketing, Vol. 52, October, pp. 81-95.
Watson, W.E., Kumar, K. and Michaelson, L.K. (1993), “Cultural diversity’s impact on interaction process and performance”, Academy of Management Journal, Vol. 36, pp. 590-  602.
Weitz, BA., Sujan, H. and Sujan, M. (1986), “Knowledge, motivation, and adaptive behaviour: a framework for improving selling effectiveness”, Journal of Marketing, Vol. 50, October, pp. 174-91.
Yancey, G. (1999), “An examination of the effects of residential and church integration on racial attitudes of whites”, Sociological Perspectives, Vol. 42 No. 2, Summer, pp. 279- 304.
Zarkada-Fraser, A. (2001), “Stereotyping in international business”, in Cooper, C., Cartwright, S. and Earley, C., Handbook of Organisational Culture and Climate, John Wiley & Sons, London.
Zarkada-Fraser, A. and Fraser, C. (2002), “Risk analysis of the Russian market by UK firms”, International Journal of Project Management, Vol. 20 No. 1, January, in print.
Zarkada-Fraser, A., Skitmore, R.M. and Runeson, G. (1998), “Construction management students’ perceptions of ethics in tendering”, in Yang, J. and Chang, W.-L., Building Education and Research, E&FN Spon, London, pp. 80-9.
-------------------
Being Foreign: Culture Shock in Short Fiction
Summerfield, "Crossing Cultures Through Film"
Top