3.3 Assessments & instruments
Behavioral Assessment Scale for Intercultural Communication (BASIC)
Olebe, M., & Koester, J. (1989). Exploring the cross-cultural equivalence of the Behavioral Assessment Scale for Intercultural Communication. International Journal of Intercultural Relations, 13(3), 333-347. Eight scales; validated with 263 university students.
Counseling Inventory: A self-report measure of multicultural competencies
Journal of Counseling Psychology, 41(2), 137-148. Developed for the counseling milieu. Emphasizes behaviors. Four factors. Large sample.
Cross-Cultural Adaptability Inventory (CCAI)
Drs. Colleen Kelley & Judith E. Meyers. CCAI is designed to help participants understand the qualities that enhance cross-cultural effectiveness, become self- aware, decide whether to work in a culturally-diverse company and whether to live abroad, and prepare to enter another culture. Measurement: The CCAI measures 4 variables: Emotional Resilience, Flexibility and Openness, Perceptual Acuity, and Personal Autonomy. Intercultural Press 1.800.370.2665
The Cross-Cultural Assessor
Build your own cultural profile, discover your strengths and challenges and get advice on adapting.
http://www.promentor.fi/cca/
Cross-Cultural Counseling Inventory
LaFromboise, T. D., Coleman, H. L., & Hernandez, A. (1991). "Development and factor structure of the Cross-Cultural Counseling Inventory--Revised." Professional Psychology: Research and Practice, 22(5), 380-388. Developed for the counseling milieu.
Cross-Cultural Sensitivity Scale (CCSS)
Pruegger, V. J., & Rogers, T. B. (1993). "Development of a scale to measure cross-  cultural sensitivity in the Canadian context." Canadian Journal of Behavioural Science, 25(4), 615-621. Designed for Canadian context. Normed on undergraduate students.
Cultural Competence Self-Assessment Questionnaire (CCSAQ)
Mason, J. L. (1995).  Portland State University. Instrument designed to assist service agencies working with children with disabilities and their families in self- evaluation of their cross-cultural competence. Intended for US domestic use.
The Cultural Orientations Indicator® (COI®)
TMC’s COI® is a web-based cross-cultural assessment tool that allows individuals to assess their personal cultural preferences and compare them with generalized profiles of other cultures. The COI® provides respondents with a personal cultural profile based on ten dimensions that have particular application in the business world. The understanding gained from the personal profile, which is based on TMC’s Cultural Orientations Model™ (COM™), can be applied to the development of specific business, management, sales, marketing, negotiation and leadership skills, among others, when applied in multicultural situations. A validated report is available upon request.
http://www.tmcorp.com
The Culture in the Workplace Questionnaire™  is derived from the work of G.Hofstede, and enables you to learn your own cultural profile and how that might compare to others. http://www.itapintl.com/ITAPCWQuestionnaire.htm
Educoas, Editorial February 2002
Maintains the premise that the Internet holds great promise as a tool to foster intercultural communication to create responses to development needs in the Hemisphere.
http://www.educoas.org/eng/editorial_feb.asp
Expatriate Profile (EP) - Park Li Group. (1996). Expatriate profile workbook. (Second ed.). New York: Author. Expatriate Profile is a  computer-based cross- cultural competence self-assessment instrument for international professionals.
Foreign Assignment Success Test (FAST) - Black, J. S. (1988). Work role transitions: A study of American expatriate managers in Japan. Journal of International Business Studies, 19(2), 277-294. Six scales. Validated on 67 American managers in Japan.
Fuld & Company, Inc.
Competitive Intelligence (CI)CI Learning Center &Tools
http://www.fuld.com/ciStrategiesResources.html
GAP Test: Global Awareness Profile
J. Nathan Corbitt The GAP measures how much world knowledge a person has concerning selected items about international politics, economics, geography, culture, etc.
Intercultural Press
Global Interface
Licensed to administer and interpret the following assessment tools:
--Overseas Assignment Inventory (OAI) A self-response questionnaire that examines 14 attitudes and attributes correlated with successful cross-cultural adjustment and performance. Used together with a behavioural interview, the OAI provides essential input to the expatriate selection process and helps expatriates raise their awareness of a number of important adaptation issues.
--Intercultural Development Inventory (IDI) Designed to provide useful and valid information regarding respondents' orientation toward cultural differences and their readiness for intercultural training and development. Used in conjunction with training, the IDI is a highly reliable, valid, cross-cultural measure of intercultural sensitivity applicable to a variety of groups of people from different cultural backgrounds.
--Trompenaar's Seven Dimensions of Culture and Corporate Culture Profiles: By means of a questionnaire developed by Dr Alfons Trompenaars, individuals receive their own cultural profile on each of seven dimensions of culture that then can be compared with the cultural profile of any other group or individual in an expanding database of over 35,000 managers.
--Objective Job Quotient System (OJQ) A computer-assisted tool that provides cross-culturally appropriate 360° feedback to evaluate and rank employee performance. The OJQ uses multiple raters and ""scaled direct comparisons"", providing greater reliability and validity.
http://www.globalinterface.com.au/how_we_do_it.html
The Global Team Process Questionnaire™ (GTPQ), a proprietary instrument developed by ITAP International, helps global teams improve their effectiveness and productivity. http://www.itapintl.com/gtpq.htm
Grove and Associates
Cross Cultural Adaptability Inventory (CCAI) A self-assessment questionnaire that measures an individual's adaptability in four dimensions that may affect his or her ability to have a successful experience in another culture. These are Emotional Resilience, Flexibility/Openness, Perceptual Acuity, and Personal Autonomy.
http://www.grovewell.com
Hogan Assessment System
Hogan Personality Inventory (HPI) Personality analysis
http://www.hoganassessments.com
Insights Discovery System
There are 72 types positioned on the Insights Wheel, which at its simplest divides into four quadrants: Fiery Red©, Sunshine Yellow©, Earth Green© and Cool Blue©. The wheel is divided further into the eight Primary Insights Types. Search for both your colour and type, and learn how different personalities can interact with each other. http://www.insightsworld.com/
The Intercultural Competence Assessment (INCA) Project
A 3 year Leonardo da Vinci Project which aims to develop a framework, diagnostic tool and record of achievement for the assessment of intercultural competence linked to language competence and subject knowledge competence.
Mag. Gabriela Dorn & Mag. Alexandra Cavalieri Kochlbcnet@aon.at
www.lbcnet.at
Intercultural Competency Scale
Elmer, M. I. (1987). Intercultural effectiveness:”Development of an intercultural competency scale.”Unpublished Doctoral Dissertation, Michigan State University, MI. Designed with missionaries and foreign students.
The Intercultural CONFLICT Style Inventory
Mitchell R. Hammer, Ph.D. Hammer Consulting Group, 267 Kentlands Blvd. PMB # 705 North Potomac, MD 20878 USA
Phone: 301-330-5589 Fax: 301-926-7450. dihammer@msn.com
Intercultural Development Inventory(IDI)
Uses a 44-item inventory based on the Developmental Model of Intercultural Sensitivity (DMIS)  to assess the extent of an individual's intercultural development along a continuum that ranges from extreme ethnocentrism to what Bennett calls "ethnorelativism." Ethnorelativism is the ability to function at a high level of relational and social involvement in a non-native culture. Developed by Drs. M.J. Bennett & M. Hammer. The IDI is a statistically reliable, valid measure of intercultural sensitivty.  The IDI was constructed and tested over a 3-year time period by Mitch Hammer at American University and was piloted successfully by Milton Bennett in both corporate and educational settings. The IDI instrument and IDI analysis services are available through ICI only to those people who have completed a qualifying seminar. The 3-day seminars prepare people to explain and implement the IDI in corporate, academic, and other organizational settings.
+1 (503) 297-4622
http://www.intercultural.org
Intcultural Orientation Resources (IOR)
Predictive Index (PI), Personality analysis, Voluntary checklist
http:/www.iorworld.com
Intercultural Readiness Check (IRC, © Intercultural Business Improvement)
The IRC is an ideal tool for assessing participants’intercultural skills in the areas of intercultural sensitivity, communication, leadership and management of uncertainty. Clients can fill in the IRC online to prepare for an assignment, a project or a training. IRC licensees have full online support and client management tools. Visit our site for more information about the IRC and the next licensing course.
http://www.ibinet.nl
Intercultural Sensitivity Inventory (ICSI)
Bhawuk, D. P. S., & Brislin, R. W. (1992). "The measurement of intercultural sensitivity using the concepts of individualism and collectivism." International Journal of Intercultural Relations, 16(4), 413-436. Validated with 46 undergraduate and 93 graduate students. Focuses on sensitivity to individualism versus collectivism differences.
Intercultural Sensitivity Survey
Towers, K. L. (1991). Intercultural sensitivity survey: Construction and initial validation. Unpublished Doctoral Dissertation, University of Iowa. Validated with students.
International Assignment Profile.Tel. (713) 539-0669
ITIM: Culture and Management Consultants
ITIM has developed a number of tools, which are unique in their precision and accuracy. They are all based on the research results of Hofstede and others, which we have translated and adapted to be of practical assistance in your real life work situation. The research results of Hofstede are used as the framework in which all other information can be neatly analyzed, stored and retrieved.
http://www.itim.org/4ab.html
Living and Working Overseas Predeparture Questionnaire
Kealey, D. J. (1988). Explaining and predicting cross-cultural adjustment and effectiveness: A study of Canadian technical advisors overseas. Hull, Quebec, Canada: Canadian International Development Agency. Developed for the Canadian International Development Agency.
Meridian Resources Associates
GlobeSmart, Meridian's leading edge, web-based tool that provides detailed knowledge on how to conduct business with people from around the world.
http://www.meridianglobal.com/demoregistration.html
Multicultural Counseling Awareness Scale (MCAS)
J. G. Ponterotto et al. (1991) Developed for the counseling milieu. Emphasizes beliefs.
Multicultural Counseling Inventory (MCI)
Sodowsky, G. R., Taffe, R. C., Gutkin, T. B., &Wise, S. L. (1994).
Nipporica Associates
Use: Models (Communicating Across Difference, Four Phase Model for Leveraging Difference, Diverge/Converge Method of Decision Making)Tools (Common Ground, Group Norms, Assessment and Diagnostic Tools, Cultural Pinwheels) Skills (Paraphrasing, Remaining Objective and Involved, Red Flags, Calling Behavior), andSimulation (Ecotonos, Redundancia, Barnga) to develop their abilities to make decisions and solve problems using the expertise and insight of all concerned with the issue at hand.
http://www.nipporica.com/services.htm
Personal Orientation Inventory (POI)
Uhes, M. J., & Shybut, J. (1971). "Personal orientation inventory as a predictor of success in Peace Corps training. Journal of Applied Psychology, 55(5), 498-499. Validated with 92 Peace Corps trainees.
Personal Cultural Perspective Profile (PCPP) - Ramsey, M. (1994). Use of a
Personal Cultural Perspective Profile (PCPP) in developing counselor
multicultural competence. International Journal for the Advancement of
Counseling, 17(4), 283-290. Developed for the counseling milieu. 14 scales.
PCAT: Peterson Cultural Awareness Test
PCSI: Peterson Cultural Style Indicator
Dr. Brooks Peterson, Owner/President of Across Cultures, Inc.
Both of these assessment tools are accessible on-line with a password from Across Cultures, Inc. and are highly reliable and valid instruments for measuring cross-cultural effectiveness and awareness of cultural differences (i.e. individualism versus group oriented cultures). These tools areeducational and relevant pre- and post- indicators of intercultural learning before/after training and also promote global business success.
Prospector
Spreitzer, G. M., McCall, M. W., & Mahoney, J. D. (1997). Early identification of international executive potential. Journal of Applied Psychology, 82(1), 6-29.
Prudential Intercultural
Overseas Assignment Inventory (OAI), Self-assessment tool, Behavioral analysis, Long Track Record
+1-800-257-4092
www.oaionline.com
www.prudential.com/prm
School For International Training (SIT)
YOGA form, a self-assessment tool that aids students in charting their own development. It was developed by Fantini for SIT graduate students.
http://www.sit.edu/news/features/feature_08.html
Selection Research Int’l (SRI)
International Assignment Exercise (IAE), Self-assessment tool, Analysis of situational readiness
+1 (314) 567-6900
www.sri-2000.com
Team Management Systems
Australia. TMS categories are oriented to the work place and use non- psychologial non-jargony, non hierarchical categories categories were. They also have a lot of cross cultural data to support their model
TCO International
A set of 10 international competencies which describe in a clear professional context what is required by highly effective operators to transfer skills from a domestic to an international context: openness, flexibility, personal autonomy, emotional resilience, perceptiveness, listening orientationm transparency, cultural knowledge, influencing synergy
http://www.tco-international.com/competencies.asp
Teaching Tolerance bias test and tips.
http://www.tolerance.org/hidden_bias/index.html
Test of Intercultural Sensitivity (TICS)
David E. Weldon, D. E. Carlston, A. K. Rissman, L. Slobodin, Harry C. Triandis (1975)
Tucker International www.tuckerintl.com
  • International Candidate Evaluation (ICE). Personality analysis. Optional 360° feedback.
  • The OAI (Overseas Assignment Inventory)- a validated assessment which predicts expatriate candidates potential for success if sent on an international assignment. Dr. Michael Tucker is the author of the OAI. Available on-line.
  • The ICE (International Candidate Evaluation) - a validated assessment which takes the expatriate selection process to a higher level by involving the candidates supervisor. Available on-line.
  • The IMA (International Mobility Assessment) - an interactive, on-line, self- assessment tool designed to help employees assess their readiness and mobility for an international assignment. Available on-line.
  • The EED (Evaluation of Expatriate Development) and the SEED (Supervisory Evaluation of Expatriate Development) - A safety net for existing expatriates. The EED and SEED are used to evaluate expatriate adjustment to living and working in the country of assignment. Their results are incorporated into an Expatriate Evaluation and Development Guide which is given to the expatriate to provide feedback and use as a tool to enhance their ongoing international experience.

Windham International
Windham International Cultural Model Self-assessment tool Counselor analysis
+1 (212) 647-0555
www.windhamworld.com
Window on the World
Expatriate Profile Inventory (EPS) Self-selection tool; Personality analysis
+1 (612) 338-3690
www.windowontheworldinc.com
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